CANCELLATION POLICY

WANDEROPHILE CANCELLATION POLCY

We get it—plans can change! Here’s how cancellations and refunds work at Wanderophile:

1. Cancellations by the Traveler

7 days or more before the trek:
Get a full refund minus a small processing fee (15% of the trek cost). Or, you can opt to transfer your booking to a future trek at no extra charge (Transfer of booking is not applicable for Aranya Vihaara Treks)
Between 3 and 6 days before the trek:
Receive a 50% refund. If you’d rather join another trek, we’ll transfer your booking minus a 10% rescheduling fee.
Less than 3 days before the trek or no-show:
No refund possible, as most arrangements (permits, travel, guides) are already set in motion.
However, you’re welcome to gift your spot to a friend or family member (just notify us in advance with their details).

2. Cancellations by Wanderophile

Minimum group size not met, extreme weather, or unforeseen circumstances:
You’ll receive a full refund or the option to rebook on a future trek—your choice. We’ll let you know at the earliest and help you out with alternative plans.

3. How to Cancel or Reschedule

4. Special Considerations

Medical or family emergencies:
Reach out to us with supporting documents. We’re flexible in genuine cases and will do our best to help you join us on another adventure.
Partial cancellations (for group bookings):
Apply the same rules per person cancelling.
Custom/private treks:
Cancellation terms may vary—please refer to your custom itinerary or contact us for details.

5. Non-Refundable Situations

Permit fees, travel insurance, and any add-ons that are non-refundable by third-party vendors cannot be reimbursed.

We keep it fair and transparent—adventure should be the only surprise! Have more questions?
Email or call us anytime; we’re here to help.